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Order errors in marketplace integrations
Order errors in marketplace integrations
Published on 12/13/2017
Last update on 3/22/2023

Order integration errors may occur in marketplaces for which VTEX has developed a native connector. If that happens, you will be able to see a message that identifies the nature of the error. You can find error messages in the VTEX Admin by accessing Marketplace > Connections > Orders, and clicking on the order.

These errors are commonly related to one of the following situations:

To see the most common order integration error messages in each marketplace and how to solve them, click on the name of the marketplace:

  • Amazon
  • Mercado Libre (LATAM only)
  • Dafiti (LATAM only)
  • Magazine Luiza (Brazil only)
  • B2W (Brazil only)
  • Via (Brazil only)
  • Netshoes (Brazil only)
  • Carrefour (Brazil only)
LEARN MORE
For more information on marketplaces and growth opportunities, check out the article Marketplace strategies at VTEX.
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